Asking a child to apologise when they've done wrong can be a tricky thing. You can't force someone to do something they don't want to do, otherwise you end up in a stand off. "Say sorry to Tommy" "No, I don't want to" "Right then, you will not be allowed any friends over to play for 2 weeks" (or any other punishments you can think of on the spot) "Sorry, Tommy". Does this actually teach a child to say sorry and mean it?
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